图书馆与图书馆事业

具身智能驱动下的图书馆人机协同服务模式研究

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  • (1.衢州市图书馆   浙江衢州   324002)
胡建峰,浙江省衢州市图书馆副研究馆员,研究方向:图书馆管理、资源建设、图书馆服务。

收稿日期: 2025-08-11

  网络出版日期: 2025-11-04

Research on the Human-Machine Collaborative Service Model in Libraries Driven by Embodied Intelligence

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Received date: 2025-08-11

  Online published: 2025-11-04

摘要

具身智能作为人工智能的发展前沿,在丰富公共文化服务内容、创新服务模式方面展现出巨大的发展潜力。但目前具身智能在图书馆的应用还处在“智能化工具”使用的探索阶段,限制了具身智能潜力的充分发挥。文章聚焦具身智能驱动下图书馆人机协同的服务模式,通过在技术层应用多模态感知融合技术、数字孪生技术与知识图谱、云端协同计算平台,在保障层提供人员、制度与组织保障,构建“感知-决策-行动-反馈”的应用闭环,形成了一个资源管理、用户服务、活动开展、空间管理的人机协同模式,使图书馆成为一个能自主感知、分析、决策和行动的智慧空间。

本文引用格式

胡建峰 . 具身智能驱动下的图书馆人机协同服务模式研究[J]. 图书与情报, 2025 , 45(05) : 104 -111 . DOI: 10.11968/tsyqb.1003-6938.2025062

Abstract

As a cutting-edge development in artificial intelligence, embodied intelligence (EAI) demonstrates enormous potential in enriching public cultural service content and innovating service models. However, its current application in libraries is still in the exploratory stage of using "intelligent tools," which limits it from realizing its full potential. Focusing on the human-machine collaborative service model in libraries driven by embodied intelligence, this paper applies multi-modal perception fusion technology, digital twin technology, knowledge graphs, and cloud collaborative computing platforms at the technical level, and provides personnel, institutional, and organizational guarantees at the support layer. Through these measures, an application closed loop of "perception-decision-action-feedback" has been constructed and a human-machine collaborative model covering resource management, user services, activity implementation, and space management has been formed to transform libraries into smart spaces that are capable of autonomous perception, analysis, decision-making, and action.
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