This paper employed the qualitative grounded theory method to examine impacting factors of tacit knowledge seeking in the context of online knowledge sharing networks with the moderating effect of communication visibility, aiming at facilitating knowledge seeking and knowledge innovation practice. Following the research topic, the interview outline was designed. Through in depth interviews, data were collected. Three levels of coding were employed to develop a theoretical model and the theoretical saturation was verified. During the phase of open coding, 226 initial concepts were firstly elicited. Then, 25 basic categories were elicited through categorization. During the phase of axial coding, 11 main categories were elicited in terms of basic categories. During the phase of selective coding, tacit knowledge seeking was identified as the core category. It is found that knowledge quality, credibility of knowledge source, intimacy, familiarity, perceived benefits, knowledge need, privacy concerns and task characteristics have direct impacts on tacit knowledge seeking with the moderating effect of communication visibility.
Wang Xue Zha Xianjin Lu Zeyu Zha Xianjin.
Grounded Study on Impacting Factors of Tacit Knowledge Seeking with the Moderating Effect of Communication Visibility. Library & Information. 2022, 42(02): 28-37 https://doi.org/10.11968/tsyqb.1003-6938.2022020