Yang Qinghong,Cheng Zhichao,Liu Yanquan
图书与情报. 2015, 35(03): 83-89.
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What is the current state of mobile services among academic libraries of the country's top 100 universities? What can the experiences of these libraries teach us about best practices for mobile services at the university level? This student examined 100 top universities with the two research questions based on the U.S. News & World Report's 2014 Best Colleges rankings. The most common mobile services available were e-books, mobile access to databases, and the catalog, mobile sites, and text messaging services. The survey results also confirmed that mobile services are ubiquitous among these libraries; in addition to e-books, mobile access to databases, mobile access to the catalog, mobile sites, and text messaging, chatllM services and apps are also very popular mobile services. The biggest challenges in providing such services include time, money and expertise often required to mobilize services, communication among various library departments to create a united effort towards mobilization.