Digital Service in the Scenes of Cultural Tourism Integration: Main Types, User Experience and Optimization Suggestions

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Received date: 2022-09-12

  Online published: 2023-01-20

Abstract

Digital services have unique advantages in enriching and optimizing cultural tourism integration service scenarios and user experience. Understanding and analyzing the digital services in the cultural tourism integration scenario will help to improve service quality, enhance user experience, and promote the new development of cultural tourism integration. Through the network survey system, the types of digital services in the cultural and tourism integration scene of Beijing, Shanghai and Chongqing are summarized, and the analysis framework of the cultural and tourism integration scene digital services is formed by drawing on the scene theory. After that, specific cases are selected to carry out user experience research from the functional and value levels. The digital services have various types, and effectively contribute to the construction of cultural and tourism integration scenarios . We should promote the construction of digital infrastructure, focus on interactive experience design, and strengthen cross-scenes service capabilities.

Cite this article

Chen Zeqian Li Yacan . Digital Service in the Scenes of Cultural Tourism Integration: Main Types, User Experience and Optimization Suggestions[J]. Library & Information, 2022 , 42(05) : 71 -83 . DOI: 10.11968/tsyqb.1003-6938.2022071

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