In recent years, the rise of new technologies such as big data, cloud computing, internet of things, artificial intelligence has provided new ideas, new methods and new tools for information/intelligence work, and brought new opportunities and challenges. In order to help information service organizations better carry out information/intelligence work under the background of new technologies, realize digital transformation and high-quality development, this study puts forward some suggestions for high-quality development of information/intelligence work under the background of new technologies on the basis of tracking the development trends of domestic and foreign information/intelligence work in recent years, including:(1) For the strategic direction, carry out information/intelligence work guided by the holistic approach to national security, establish a big intelligence concept, and serve the country’s major development strategies; (2) For the source data, attach importance to the fusion analysis of multiple and multi-modal open source data, build an open source data resource integration platform through cross-institution and cross-disciplinary collaboration; (3) For the ecosystem, realize the integration and unification of theory and practice, ensure that information science education and information science research effectively serve the information/intelligence work; (4) For the focus of work, pay attention to the application of new technologies in information/intelligence work, pay attention to the development of economic intelligence/financial intelligence, scientific and technological intelligence, military-civilian fusion intelligence, and counterintelligence; (5) For the collaborative communication, establish strategic alliances and specialized organizations to conduct regular discussions on the key difficulties and development directions of information/intelligence work under the background of new technologies.