健康信息学

人工智能素养和健康信息素养双重驱动的AIGC健康信息采纳研究*

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  • (1.华中师范大学信息管理学院   湖北武汉   430079)
    (2.南京大学信息管理学院   江苏南京   210023)
    (3.华中师范大学湖北省电子商务研究中心   湖北武汉   4300793)
张进澳(2000-),男,华中师范大学信息管理学院硕士研究生,研究方向:人智交互、智慧图书馆;卢新元(1973-),男,华中师范大学信息管理学院、华中师范大学湖北省电子商务研究中心教授,研究方向:AIGC、用户行为;王杜荣(1999-),女,南京大学信息管理学院博士研究生,研究方向:用户信息行为、人智交互;蔡星星(1998-),女,华中师范大学信息管理学院硕士研究生,研究方向:人智交互、智慧图书馆。

收稿日期: 2025-06-17

  网络出版日期: 2025-09-09

基金资助

*本文系国家社会科学基金重点项目“数智时代下AIGC服务模式及生态治理研究”(项目编号:23AGL040)研究成果之一。

Research on the Adoption of AIGC Health Information Driven by Dual Factors of AI Literacy and Health Information Literacy

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Received date: 2025-06-17

  Online published: 2025-09-09

摘要

挖掘人工智能素养、健康信息素养与AIGC健康信息采纳行为之间的作用关系、影响机制、组态路径是进一步优化人智交互过程与规范信息行为的基础。文章尝试通过多阶段实验法、结构方程模型、组态分析法对人工智能素养、健康信息素养与AIGC健康信息采纳的影响关系进行分析。研究发现:人工智能素养和健康信息素养对AIGC健康信息采纳具有积极影响,且感知系统质量和感知信息质量是其重要的影响路径,这进一步扩展了信息采纳模型;感知知识共识也可以通过作用感知系统质量和感知信息质量驱动信任和AIGC健康信息采纳,这体现了个体对人工智能生成内容的多源信息验证关系。此外,在以信任和感知系统质量主导的信任-系统主导构型采纳模式以外,还包含伦理导向构型和评估导向构型两种采纳模式,这也为规范AIGC健康信息采纳行为提供了方向和依据。

本文引用格式

张进澳 卢新元 王杜荣 蔡星星 . 人工智能素养和健康信息素养双重驱动的AIGC健康信息采纳研究*[J]. 图书与情报, 2025 , 45(04) : 83 -95 . DOI: 10.11968/tsyqb.1003-6938.2025048

Abstract

Exploring the relationships, mechanisms, and configurational paths between artificial intelligence literacy, health information literacy, and AIGC health information adoption is fundamental for optimizing human-AI interaction processes and standardizing information behaviors. This paper employs multi-stage experiments, structural equation modeling, and configurational analysis to examine the influence of artificial intelligence literacy, health information literacy, and AIGC health information adoption. Research findings indicate that artificial intelligence literacy and health information literacy have a positive impact on the adoption of AIGC health information, and perceived system quality and perceived information quality are important influencing paths, which further expand the information adoption model. At the same time, perceived knowledge consensus can also drive trust and the adoption of AIGC health information by acting on perceived system quality and perceived information quality, which reflects the multi-source information verification relationship of individuals towards AI-generated content. In addition, configuration analysis reveals that, apart from the trust-system dominant configuration adoption mode led by trust and perceived system quality, there are two other adoption modes, namely the ethics-oriented configuration and the evaluation-oriented configuration. This also provides a directional basis for regulating the adoption behavior of AIGC health information.
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